Privacy Policy

PRIVACY POLICY
Last Updated: April 2026

Multilateral Dispatch, a division of Multilateral LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information.
 

1.  INFORMATION WE COLLECT We collect information that you voluntarily provide to us when you engage our administrative dispatching services or fill out our contact forms. This includes:
   • Name, phone number, and email address
   • Company credentials (e.g., MC/DOT numbers)
   • Insurance documents.
    

2. HOW WE USE YOUR INFORMATION
   We use your information solely to:
   • Provide our dispatching services
   • Communicate with you regarding loads
   • Manage carrier onboarding
   • Respond to your inquiries 
    

3. SMS CONSENT AND THIRD PARTIES
   We highly respect your privacy. Mobile information and SMS opt-in consent will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.
    

4. OPTING OUT OF COMMUNICATIONS
   You may opt out of receiving text messages from us at any time by replying "STOP" to any message you receive.
    

5. SMS TERMS OF SERVICE
   By opting into SMS from a web form, onboarding packet, or other medium, you are agreeing to receive SMS messages from Multilateral Dispatch. This includes SMS messages for daily dispatching conversations. Message frequency varies. Message and data rates may apply. For full details on how we handle your data, please refer to the Privacy Policy above at https://www.multilateraldispatch.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
    

6. CONTACT US If you have questions about this policy, please contact us at:
   Email: Operations@multilateraldispatch.com
   Phone: (915) 777-6609
   Address: 5515 Alabama Street Apt 103 El Paso, Texas, 79904